IT solutions that connect your store from entry to checkout.
Since 1983, we have been the IT expert for the retail sector – founded as a service provider for Austria’s formerly largest grocery retail chain. Today, together with our European partner network, we implement tailor-made IT solutions for chain retailers, retailers, and service companies, combining decades of experience with innovative technologies.
Since its inception, inform has been focused on POS services, complex server integrations, and IT networking in multi-branch environments. Our decades of expert knowledge enable us time and again to offer modern technologies that provide major benefits for the POS in brick-and-mortar retail and many other industries.
24/7 availability: Always there for you – fast and personal
As a partner for IT services in the retail sector, we ensure that your branch IT operates reliably around the clock. Whether during or outside business hours: we are there for you whenever you need us.
- Project management: Complex and extensive IT projects require experience, planning, communication, and technical understanding. Regardless of which product or system from our portfolio is involved – we always maintain an overview and handle every project step hand in hand with all stakeholders.
- Technical implementation: inform is equipped with specialized technical know-how for every product and every service offered. Installations and rollouts are carried out, under the guidance of our project management, exclusively by specialized and professionally trained personnel.
- Support: For questions and technical malfunctions of systems, our multilingual service desk and our technical customer service are quickly at your side throughout Austria.
Everything from a single source
- Maximum expertise
For over 40 years, we have been implementing IT projects for the retail sector. This know-how flows into every solution. - Innovative technologies
POS systems, reception systems & queue management, self-checkout solutions, visitor counting & visitor frequency measurement, as well as click & collect pickup lockers. - Extensive service network
Our technicians and partners are active throughout Europe.
Our IT services and POS solutions at a glance
POS systems
We install and service the entire POS (point of sale) peripheral equipment such as checkout systems, scanners, displays, printers, and payment terminals.
- Planning
- Installation
- Service
Pickup stations
Pickup stations enable flexible, contactless, and time-independent collection of goods. With different temperature zones, they are suitable for groceries and sensitive products in retail, logistics, and local supply.
- Planning
- Installation
- Service
Reception management, registration, call systems
Reception and queue management solutions manage customer flows efficiently and enhance the visitor experience – from digital check-in to intelligent waiting time reduction, adaptable to any infrastructure.
- Planning
- Installation
- Service
IT infrastructure for branches
Branch infrastructure is a central component of the business model for many companies – especially in sectors such as retail and services. It includes servers, UPS systems, and WLAN routers.
- Planning
- Installation
- Service
People counting & visitor frequency measurement
With sensors and analytics software, we record visitor numbers and movement patterns with precision. The data supports space planning, marketing, and security – ideal for retail, shopping centers, train stations, and public buildings.
- Planning
- Installation
- Service
Self-checkout systems &
order terminals
Self-service solutions increase efficiency and customer satisfaction. Whether self check-in or self checkout – all products are secure, intuitive, and seamlessly integrable into existing POS systems.
- Planning
- Installation
- Service
Your experienced IT expert
Whether a single location or an international branch network – we ensure that your systems run and your processes remain efficient.
Contact us – we have the right services and solutions for your business.
Want to know more?
Get in contact with us!
