Reception Management Systems for retailer
Electronic desk assistant systems allow for an efficient management and mapping of visitors and customers in reception- and waiting areas. Thus, you can increase the quality of your customer service and at the same time optimize your use of your human resources.
Together with ESII, the expert and market leader for customer process management, we offer modern systems to manage visitor flows on the basis of virtual queues. Visitors can register themselves independently at a reception kiosk. They are automatically informed about the expected waiting time and the number of their consulting desk, and are called up by screen and text message.
These systems are already well established at retailers with high demand for consulting services, such as telecommunications- or electronics providers.
Contact us: Erich.Krejcirik@inform.at