IT Solutions & Services from a Single Source –
Experienced POS Service Partner since 1983

We support chain retailers, retailers, and service providers with tailor-made IT solutions and services that make your processes more efficient. As an IT service provider with over 40 years of experience in multi-branch retail, we combine technological innovation with operational practice. Whether order terminals, POS systems, self-service systems and checkout solutions, click & collect stations, or customer frequency measurement – for us, project management and technical support in all areas are standard practice.

Self-service systems for process automation
Expert in POS technologies since 2010

Whether POS systems, self-checkout terminals, reception systems, or call systems for efficient queue management – we provide hardware, software, and ongoing support for seamless processes at the point of sale. Through automated workflows, you reduce waiting times, relieve your staff, and simultaneously increase efficiency and customer satisfaction. As an experienced partner in multi-branch retail, we have known what matters since 1983.

NFC terminals & payment systems in the self-service sector Software development pioneer since 1999

We develop and integrate innovative NFC terminals and payment technologies for vending machines, vending systems, self-service stations, self-service shops, and many other applications. Our solutions offer features such as age verification, shopping cart functionality, PIN on Glass, and QR code scanning – tailor-made, reliable, and future-proof from a single source. Our software solutions for purchase processing in self-service sales are developed in-house. Systems that not only cover standard functions but represent genuine complete solutions are our goal. Because our ambition is for our customers to benefit from maximum flexibility as well as operational and revenue security.

Kontaktlose NFC-Bezahlung mit Smartphone an einem Getränkeautomaten
Smartphone zur NFC-Authentifizierung an einer Click-&-Collect-Abholstation von inform

Project management & technical support

From planning to installation through to maintenance: our experienced team supports your entire branch IT infrastructure. Whether rollouts, store openings, or system updates – thanks to clear processes, short decision-making paths, and an extensive service network, we respond quickly and precisely.
Our support teams are multilingual and, depending on your requirements, also available outside regular business hours.

Our strategy is guided by our values and your benefit

Flexibility

We respond quickly to any requirement – whether in projects, in support, or in ongoing operations. Thanks to agile structures and short decision-making paths, we remain adaptable and solution-oriented. This is how efficient, reliable solutions are created – anytime and anywhere.

Responsibility & integrity

We take responsibility – toward customers, partners, and our team. Precision, trust, and reliability shape our daily actions. For us, integrity means standing by our values and making decisions with clarity and foresight.

Quality & security

Quality is our standard in every detail – from development to service. We work precisely, reliably, and to the highest standards to ensure stable systems and long-term security. You can rely on our solutions at any time.

Efficiency & performance

We strive for optimal results – with focus, precision, and commitment. For us, efficiency means simplifying processes and using resources in a targeted way. Our performance is reflected in solutions that work, convince, and have a lasting impact.

Customer orientation

Our customers are at the center of everything we do. We understand their requirements and develop solutions that create genuine added value. Open communication and collaborative partnerships form the basis for long-term relationships and shared success.

Innovative strength & technological expertise

We combine experience with progress. Through in-house development and close partnerships, we create technological solutions that set trends and ensure future viability. We understand innovation as a mindset – thinking boldly, acting wisely, and implementing sustainably.

Geschäftsführerin und Mitarbeiter von inform sind abgebildet

What sets us apart from other companies

We are pioneers!

“We believe that true strength arises from attitude – from the courage to take responsibility and to create something new. Since our founding, we have not taken the easiest path, but the one that aligns with our values. We think ahead and actively help shape developments in the market instead of merely following them. For us, customers, their ideas, challenges, and goals are at the center. Every collaboration is more than a project – it is a partnership shaped by trust, openness, and the ambition to be successful together.”

Our services: success with our customers

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